Delivery of goods is by 1st Class,
recorded and insured mail. We offer a FREE Gift wrapping
service which includes a handmade greetings card and thank
you card.
Please note: we operate a recycling policy and so the outside packaging on our
deliveries may be previously used containers with the Gift Wrapped Gifts inside.
Deliveries worldwide are by ‘Airsure’ or ‘Internationally
Signed For’ 1st Class, insured, recorded mail. This will
incur an additional charge of up to £5.50 plus cost of postage
and will be added to the price of postage. Please enquire about
this at time of order. You will be contacted and informed of
full cost of delivery before dispatch of goods.
Delivery within the UK normally takes about 2 days as we dispatch items within
24 hours.
Delivery outside the UK can take up to 14 days depending on country.
We accept payment by all major credit cards
Within the UK we accept Postal orders and personal cheques but goods will not
be despatched until the cheque has cleared – approximately 10 working
days.
We also accept cheques in euros but goods
will not be despatched until the cheque has cleared – approximately
14 working days.
Customers have the right to exchange goods
for any reason provided they are returned to us in their original
packaging and in the same condition as at time of purchase
WITHIN 14 days from date of receipt.
They will receive a no hassle refund including return postage. This is in addition
to your statutory rights.
Notification of damage or shortfalls must be reported to us within 3 days from
date of receipt. |